Amazon.com, Inc. operates as an online retailer in North America and internationally. It operates retail Web sites, including amazon.com and amazon.ca. In 1994, Jeff Bezos incorporated Amazon and In May 1997, the organization went public. Amazon serves its customers through its retail Web sites and focuses on selection, price, and convenience.
Amazon also offers other programs that let the sellers sell their products on its Web sites. Amazon also provides the service developer customers through Amazon Web Services, which provides access to technology infrastructure that the developers can use to enable a virtually various type of business.
Amazon remains a small player in global retail. They show a low single-digit percentage of the retail market, and there are much larger retailers in every country where Amazon operates. And that’s largely because nearly 90% of retail remains offline, in brick and physical stores.
For many years, amazon thinks about how they might serve customers in physical stores. With Amazon Go, they had a clear vision and getting rid of the worst thing about physical retail checkout lines. No one likes to wait in line. Rather than, they imagined a store where you could walk in, pick up what they wanted, and leave. Getting there was hard. Technically hard.
It required the efforts of hundreds of smart, dedicated computer scientists and engineers all around the world. They had to design and invent new computer vision and they had to do it in a way where the technology worked so well that it simply move away into the background, invisible.
Something strange and remarkable has happened over the last 20 years. Take a look at these numbers:
The percentages represent the share of physical gross merchandise sales; sold on Amazon by independent third-party sellers. Here mostly small- and medium-sized businesses – as opposed to Amazon retail’s own first-party sales.
Third-party sales have grown from 3% of the total to 58%. And also, the first-party business has grown dramatically over that period, from $1.6 billion in 1999 to $117 billion this past year. The compound annual growth rate for amazon’s first-party business in that time period is 25%. But at that same time, third-party sales have grown from $0.1 billion to $160 billion – a compound annual growth rate of 52%.
Amazon helped independent sellers compete against their first-party business by investing here and offering them the very best-selling tools they could imagine. There are many such tools, that help sellers manage inventory, process payments, create reports, track shipments, and sell across borders.
Amazon is inventing new things every year. But most of the great importance is fulfilled by Amazon and the Prime membership program. Together, these two programs significantly improved the customer experience of buying from independent sellers.
Product & services
Amazon.com has a number of products and services available, including:
- Amazon Fresh
- Amazon Prime
- Amazon Web Services
- App store
- Amazon Drive
- Fire tablets
- Fire TV
- Kindle Store
- Music Unlimited
- Amazon Digital Game Store
- Amazon Studios
- Amazon Wireless
Amazon owns over 40 subsidiaries, including Zappos, Shopbop, TeachStreet, Diapers.com, Kiva Systems (now Amazon Robotics), Audible, Goodreads, Twitch and IMDb.
Amazon first launched its distribution network in 1997 with two fulfillment centers in Seattle and New Castle, Delaware. Amazon has several types of distribution facilities consisting of cross-dock centers, fulfillment centers, sortation centers, delivery stations, prime now hubs, and Prime air hubs. Moreover, they have 75 fulfillment centers and 25 sortation centers with over 125,000 employees.
Since its founding, the company has attracted criticism and controversy for its actions, such as supplying law enforcement with facial recognition surveillance tools; forming cloud computing partnerships with the CIA; placing a low priority on warehouse conditions for workers; actively opposing unionization efforts; remotely deleting content purchased by Amazon Kindle users; taking public subsidies; leading customers away from bookshops; adversely impacting the environment; seeking to patent its 1-Click technology; engaging in anti-competitive actions and price discrimination; and reclassifying LGBT books as adult content.
The company has also faced accusations of putting under pressure on suppliers to maintain and extend its profitability.
“Google is a vast ocean of knowledge, Face book is a vast ocean of relation, AMAZON is a vast ocean of getting things by touchpoint.” Sometimes sound to be true then there will be always unseen disadvantages.